Terms and Conditions

Terms and conditions as set forth by Wincies Inc. also include that all of our products are 100% guaranteed or your money back.

Shipping Terms and Conditions

We offer 1st Class Parcel and Priority Mail Shipping to the Contiguous 48 adjoining U.S. states plus Washington, D.C., on the continent of North America.  However, we do not ship to non-contiguous states of Alaska and Hawaii and all off-shore United States territories and possessions, which include American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.  All shipments will generate a shipment confirmation/tracking number that you can use to track your order.

Holiday Delays:

While we make every possible effort to guarantee that your order arrives to you within the time period specified for the shipping method you’ve chosen, there are instances when mail will be delayed during the holiday seasons (i.e. Thanksgiving, Christmas, New Years) due to backed up U.S. mail processing. Also, there may be instances when Post Offices and other mailing facilities are closed due to inclement weather. For this reason, we ask that you take these delays into consideration when placing your order.

Order Cancellation Policy:

Any cancellations and/or credits will be issued within 15 business days. Please contact us immediately to cancel the order.
Wincies Incorporated reserves the right to cancel/not accept any order for any reason as determined by Wincies Incorporated management with no cancellation fee assessed.

Return Policy

 Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

(a)    we receive the returned product within 30 days following the date of receipt of the product;

(b)    the returned product is unused, in its original unopened packaging (with any seal or shrink-wrap intact) and otherwise in a condition enabling us to sell the product as new;

(c)    you comply with the returns procedure set out below

Returns Procedure:

In order to take advantage of your rights under this returns policy, you must:
Request your goods to be returned via this link, or Email sales@incywincies.com. Please state the following information in your email

Name
Address
Order Number
Reason for Return

Wincies Incorporated will provide a return reference number for you to include in the returned package.

Products returned under this policy must be sent by recorded delivery to:
Wincies Incorporated, 544 East Main Street, Suite 41, Middletown, NY 10940

You will be responsible for paying postage costs associated with returns under this policy. 

Lost or Damaged Goods

In the unlikely event that your product is lost or damaged in transit, please contact us in writing or by email at sales@incywincies.com. In the case of damage please contact us within 48 hours of receipt and return the product to the following address:

Wincies Incorporated, 544 East Main Street, Suite 41, Middletown, NY 10940

In the case of non-delivery, please wait for 15 days from the date of your order in case it has been delayed by the postal system.

If the product arrived damaged, please email orders@incywincies.com with a request for return reference number.

Our Customer Service Department must approve all returns. Returned without authorization will not be accepted and returned to sender. Credit will only be considered for merchandise that has our approval.

Wincies Incorporated will issue a refund for any authorized returns within 30 days of the receipt of the returned merchandise. We cannot begin processing an authorized return until we receive the merchandise. Merchandise must be returned in original packaging.

Customer is responsible for return shipping of the product. Please ship using a carrier that provide tracking numbers and proof of delivery. We recommend USPS with Confirmation and Tracking, UPS or FEDEX. Wincies Incorporated cannot be responsible for items lost by the carrier.

Email Communications

After placing your order with us, you’ll receive an order confirmation email from Incywincies.com. Please be sure to add this email address to your “whitelist” to guarantee receipt of your invoice and to allow us to update you on your order status. You may, occasionally, receive Emails from Incywincies.com to:

1. Ask you to review the performance of Wincies Incorporated and our products.
2. Make you aware of special discounts or other offers.

Privacy Policy

Privacy Policy of https://www.incywincies.com

At incywincies.com, we collect and manage user data according to the following Privacy Policy.

Data Collected:

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.

Use of the Data:

We only use your personal information to provide you the incywincies.com services or to communicate with you about the Website or the services. In this case, our ebulletin.

We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

We do not share personal information you have provided to us without your consent, unless:

• Doing so is appropriate to carry out your own request
• We believe it’s needed to enforce our legal agreements or that is legally required
• We believe it’s needed to detect, prevent or address fraud, security or technical issues

otherwise protect our property, legal rights, or that of others

Sharing of Data:

We don’t share your personal information with third parties. Aggregated, anonymized data is periodically transmitted to external services to help us improve the Website and service.

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.

We also use social buttons provided by services like Twitter, Google+, LinkedIn and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.

Opt-Out, Communication Preferences

You may modify your communication preferences and/or opt-out from our ebulletin or other communications at any time. Please specify and adjust your preferences.

Security:

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure.

About Children:

The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.

Changes to the Privacy Policy:

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.